The process of intake involves activities in the following sequence:

a. Risk assessment, screening, investigation and substantiation, service
planning
b. Screening, investigation and substantiation, risk assessment, service
planning.
c. Investigation and substantiation, risk assessment, screening, service
planning.
d. Risk assessment, investigation and substantiation, screening, service
planning


B

Social Work & Human Services

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A client has recently learned that her child has been diagnosed with a life-threatening condition that will substantially affect her abilities in the future. For an hour, she talks to the social worker in detail about the medical condition without showing any emotion. The defense mechanism that BEST describes the client's response is:

A. Devaluation B. Substitution C. Intellectualization D. Rationalization

Social Work & Human Services

Information giving responses involve which of the following:

a. Verbal communication by the client to the interviewer in response to a request for information b. Verbal communication by the interviewer to the client involving data or facts c. An equal verbal exchange between interviewer and client involving data or facts d. No verbal exchange between the interviewer and client; the information comes from other sources such as directories, pamphlets, other professionals, etc.

Social Work & Human Services

Social welfare programs are a product of input from all concerned parties

a. True b. False

Social Work & Human Services

“You scratch my back and I will scratch yours.” This attitude reflects which moral development stage?

a. punishment-and-obedience orientation b. instrumental-relativist orientation c. interpersonal concordance orientation d. social-contract, legalistic orientation

Social Work & Human Services