Business process reengineering is a tool for ________.
A) expediting the redesign of existing products and shortening the design-to-market cycle.
B) pulling the pieces of strategy-critical activities out of different departments and unifying their performance in a single department or cross-functional work group.
C) instituting total quality management.
D) making the most effective use of Six Sigma techniques.
E) rapidly redesigning an organization's structure so as to rapidly create organizational competencies and capabilities.
B) pulling the pieces of strategy-critical activities out of different departments and unifying their performance in a single department or cross-functional work group.
Business process reengineering involves pulling the pieces of strategy-critical activities out of different departments and unifying their performance in a single department or cross-functional work group.
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Answer the following statements true (T) or false (F)
1. The study of the meaning of words is called semantics. 2. Jargon is the use of foreign language terms to represent concepts in American business. 3. Jargon is an example of a physical barrier to communication. 4. Trust between parties is an important element in preventing communication problems.
A chair beside a prospect's desk will typically be in which space zone?
A. Social B. Personal C. Public D. Intimate E. Communal
Promissory notes that require the issuer to make a series of payments consisting of both interest and principal are:
A. Installment notes. B. Discounted notes. C. Investment notes. D. Debentures. E. Indentures.
An electronic machine that allows customers to make deposits, get cash, transfer funds from one account to another, and check balances is
A) an automated banking machine. B) the virtual bank. C) an automated teller machine. D) a smart card.