Define workforce management. What are the activities included under workforce management? What are the objectives of an effective workforce management system?
Workforce management is the function performed in organizations that facilitates the most effective use of people (employees) to achieve organizational and individual goals.
Workforce management activities include determining the organization's workforce needs; assisting in the design of work systems; recruiting, selecting, training and developing, counseling, motivating, and rewarding employees; acting as a liaison with unions and government organizations; and handling other matters of employee well-being.
The objectives of an effective workforce management system are to build a high-performance workplace and maintain an environment for quality excellence to enable employees and the organization to achieve strategic objectives and adapt to change.
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