Answer the following statements true (T) or false (F)
1. Comment cards the easiest and cheapest form of data collection and allow for managers to analyze the data and fix service delivery service problems.
2. Like comment cards, call-in feedback does not produce enough feedback to be considered reliable.
3. When deciding which quality assessment method should be used, companies should consider who should collect and interpret the data.
4. Knowing what has failed not what has gone right is what is needed to reassess service.
1. True
2. True
3. True
4. False
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In order to fertilize his vegetable farm, John, a farmer, needs to choose from two fertilizers: Nitro Plus and Phosphate Max. Each bag of Nitro Plus costs $7 and contains 8 pounds of nitrogen and 6 pounds of phosphate. Each bag of Phosphate Max costs $9 and contains 4 pounds of nitrogen and 8 pounds of phosphate. John’s vegetable farm requires at least 32 pounds of nitrogen and 48 pounds of phosphate. (Assume fractions of a bag are allowed). At the optimal solution, what is the cost of Phosphate Max used by John?
A. $32.85 B. $43.20 C. $37.65 D. $26.45
Commercial paper is a contract to pay money
a. True b. False Indicate whether the statement is true or false
To link a problem to its cause, you must perform a ____________________ analysis, a study that determines the real basis for the problem.
Fill in the blank(s) with the appropriate word(s).
The denominations for corporate bonds range from $1,000 to $50,000.
Answer the following statement true (T) or false (F)