Which of the following should be followed when writing a bad-news statement?
A. The bad-news statement should be included in the opening paragraph.
B. The bad-news statement should never subordinate the refusal.
C. The bad-news statement should always be presented indirectly.
D. The bad-news statement should be written in passive voice.
Answer: D
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A massive effort dubbed as "Mose Project" is underway in Venice in order to:
A) promote passive tourism. B) reduce the number of billboards on historic sites. C) provide biblical information to tourists. D) prevent flooding. E) modernize accommodations.
In word association, responses are analyzed by calculating ________
A) the frequency with which any word is given as a response B) the amount of time that elapses before a response is given C) the number of respondents who do not respond at all to a test word within a reasonable period of time D) all of the above
Which of the following is a function of a company's IT department?
A. identifying new locations for company offices B. setting sales targets for technology products C. determining shipping and gift wrap options for items sold online D. marketing new technologies to consumers E. managing the use of mobile computing
A chair manufacturer makes custom chairs using hand tools, wood, glue, and varnish. Which of the following statements is true?
A. Wood would be accounted for as a direct cost, and glue and varnish as indirect costs. B. The concepts of direct and indirect costs are not applicable here. C. The costs of wood and glue would be treated as direct costs. D. Wood, glue, and varnish would all be direct materials.