A system of improvement based on a series of gradual and often small improvements is called:

A) throughput.
B) kaizen.
C) manufacturing cycle efficiency.
D) centralization.


B

Business

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What part of the classic storytelling technique builds the audience's interest by increasing tension?

A) Preview to the story B) Introduction to the story C) Middle of the story D) End of the story E) Follow up to the story

Business

Informative advertising works well for ________

A) eliminating negative perceptions about a brand and reinforcing positive ones B) stimulating repeat purchase behavior of products or services already launched in the market C) demonstrating a brand's superiority over its competitor brands D) building brand awareness and for introduction of new products and services

Business

Which of the following is an example of a forecasted activity in tactical decision-making?

A. new product development B. sales and production planning C. production scheduling D. worker assignments

Business

Deming felt that when things go wrong, there is a 94 percent chance that the __________ rather than the __________ is the cause.

A. user, technology B. technology, user C. system, worker D. worker, system E. organization, environment

Business