Which of the following is a guideline for making a call requesting payment from a patient? 

A. pose as a government figure to try to force a debtor to pay
B. discuss the situation with other people in the office for suggestions on how to handle it
C. threaten to turn the account over to a collection agency even though you do not plan to do so
D. call the patient after 8 a.m. or before 9 p.m.


D. call the patient after 8 a.m. or before 9 p.m.

Health Professions

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