A nurse observes that two sisters are very distressed about the financial burden being created by their mother's unexpected hospitalization and potential transfer to an extended care facility
To which service should the nurse refer the client's family? A) Telecommunications
B) Social services
C) Chaplaincy services
D) Volunteer services
B
Feedback:
The nurse should refer the client's family to the social services department in the healthcare facility. The social services department provides counseling and assistance to clients and families in matters of finance, home care, discharge planning, and living arrangements. The chaplaincy services provide spiritual support to the clients and families during illness, surgery, and death. Volunteer services often bring clients to the nursing unit from the admitting department and transport clients for discharge or special tests. They also assist families of clients who are having surgery or are in the intensive care unit, or new fathers during delivery. Telecommunications enables healthcare providers to communicate with clients in different locations using a telephone and a computer.
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