Which of the following source of conflict occurs when a person, because of low self- esteem, insecurity, or other factors in his or her personal life, sometimes feels attacked by perceived criticism?
A. differences in perception and values
B. competition for scarce resources
C. sensitivity/hurt
D. misunderstanding
C. sensitivity/hurt
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______ is meant to imply an individual who will engage in dangerous actions without careful considerations, based largely on blind obedience to the leader.
a. Intellectually stimulated b. Mission-driven c. “BHAG” d. “Kool-Aid drinker”
Which of the following is NOT a typical characteristic of embargoes?
A) Journalists agree not to release information before a certain date. B) They give connectors time to prepare a story prior to an announcement. C) Bloggers tend to strictly respect embargoes more than other connectors. D) They are built on a level of trust between marketers and connectors. E) Information is generally provided to connectors early.
The rise of the shareholder-value movement led to:
A. large reinvestment of corporate profits into company infrastructure such as technology and new production facilities B. large reinvestment of corporate profits into worker retraining and skill development C. large-scale sales of company stock to outside investors D. profits via the global sale of goods and services
______________ is a proactive influence tactic that uses logical arguments and factual evidence.
a. Rational persuasion b. Inspirational appeal c. Consultation d. Collaboration