If frontline employees are angry because of a policy, procedure, management, or a customer, they must always communicate their frustrations or pressures with that customer.
Answer the following statement true (T) or false (F)
False
If frontline employees are angry because of a policy, procedure, management, or the customer, they must strive to mask that feeling. Customers should not have to deal with the employees' frustrations or pressures.
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The buyer determines how much to pay for bonds by computing the present value of future cash receipts using thecontract rate of interest
a. True b. False Indicate whether the statement is true or false
On September 12, Ryan Company sold merchandise in the amount of $7200 to Johnson Company, with credit terms of 2.00/10, n/30. The cost of the items sold is $4700. Johnson uses the periodic inventory system and the net method of accounting for purchases. The journal entry that Johnson will make on September 12 is:
A.
| Accounts payable | 7200? | |
| Merchandise inventory | 7200? |
B.
| Purchases | 7056? | |
| Accounts payable | 7056? |
C.
| Merchandise inventory | 4700? | |
| Accounts payable | 4700? |
D.
| Purchases | 7200? | |
| Accounts payable | 7200? |
E.
| Merchandise inventory | 7056? | |
| Accounts payable | 7056? |
People with ______ tend to possess the skills and capacity to generate ideas.
A. emotional intelligence B. creative potential C. cognitive dissonance D. practiced creativity
Which of the following is NOT true of the First Amendment?
A) Discussions about law and public relations should start with it. B) It applies to both freedom of speech and freedom of the press. C) Public relations practitioners can disregard it as they go about their business. D) Even the U.S. government must act responsibly under it.