How do recruiters and employers view the importance of professional behavior in the workplace?
A) Although recruiters are impressed with applicants who speak and write well, a candidate's technical expertise is all that matters.
B) Good manners and a businesslike, professional demeanor are among the top skills recruiters seek in applicants.
C) Professionalism and soft skills are important only in service-oriented fields.
D) Team, communication, and people skills are low priorities for most recruiters and employers.
B
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Customer life expectancy increases ________ with customer retention
A) exponentially B) linearly C) cubically D) parabolically E) hyperbolically
To which research scholar is the charismatic theory of leadership attributed?
A. Avolio B. Bass C. Liden D. House
Which of the following is true of filtering?
A. Filtering aids effective communication by making a message more favorable to a receiver. B. The more vertical levels in an organization, the more opportunities there are for filtering. C. Filtering occurs at the individual level; the organization cannot encourage or discourage it. D. The use of e-mail increases filtering because communication is more direct.
A "Dutch auction" was used by Google to raise money in 2004. A Dutch auction involves
A) hiring a Dutch firm to sell a company's securities at auction. B) allowing investment banking firms to submit bids on how many shares they are willing to sell and at what price. C) allowing investors to submit bids saying how many shares they'd like to buy and at what price. D) selling bonds in Europe.