Focus groups are very helpful in ______.
a. providing statistically valid data on service failures
b. itemizing the costs of gathering information about service failures
c. minimizing guest inconvenience
d. providing qualitative information that might otherwise be unavailable
d. providing qualitative information that might otherwise be unavailable
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Being able to handle multiple problems at the same time, having discipline to maintain personal filing systems, and adapting to change are all examples of ____ skills.
A. business B. soft C. time-management D. self-management
Training and development of potential candidates for expatriate assignments
A. is only necessary for third-country nationals. B. is unnecessary with home-country nationals. C. wastes company resources because management is an art form, not a skill. D. is unnecessary with host-country nationals. E. depends on whether the candidate is a home-, host-, or third-country national.
You started an energy drink company in the United States that has been very successful. Your sales and profits have leveled off lately, and you and your management team are now researching introducing your drinks outside the United States. What market-entry strategies will you analyze if you want to keep your risk and initial investment low?
What will be an ideal response?
A(n) ____________________ is a Web-based presentation, lecture, workshop, or seminar that is transmitted digitally with or without video to train employees, interact with customers, and promote products
Fill in the blank(s) with correct word