Under the Uniform Commercial Code (UCC), a firm offer applies to:
A) a written, signed offer by a merchant to buy or sell goods
B) an unwritten but definite offer to buy or sell goods.
C) a written, signed offer by anyone to buy or sell goods.
D) an unlimited, stipulated period of time.
A
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When refusing a claim or request for adjustment, what should be the goal of the indirect format message?
A) Explaining to the audience how to prevent similar issues in the future B) To avoid accepting responsibility while not blaming the customer C) To start a dialog with the customer on potential solutions D) To demonstrate why you cannot comply E) To minimize the potential for legal action by the reader
In the macroenvironment, the aging of the population is an example of
a. Technological change b. Demographic change c. Political – Legal change d. Economic change e. Social – cultural change
In a processing plant franchise, the franchisor licenses the franchisee to make and sell its products or services to the public from a retail outlet serving an exclusive geographical territory
Indicate whether the statement is true or false
Kennedy enjoys her job as receptionist because she is able to help people find the resources they need. She feels that she is able to help people and have a substantial effect on their work flow. According to the job characteristics model, Kennedy enjoys the ______ of her job.
A. task identity B. autonomy C. task significance D. skill variety