Bank of America checking account customers can take a picture of a check with their phone and it will be virtually deposited, which eliminates the need for the customer to physically go to the bank. This is an example of
A. a software application adding value to a core product.
B. the creation of a new "tech" product.
C. an intelligent agent anticipating customer needs.
D. the use of artificial intelligence to add to the customer experience.
E. augmented reality.
Answer: A
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