In a speech about how Texas became a state, Martina provided three main points and delivered them in a chronological pattern. Two of her classmates, Anna and Donna, were discussing the speech the next day

Anna remembered Martina's three main points while Donna only remembered the story used in the introduction. Who was the better listener, according to the textbook's tips to enhance listening skills?
A) Donna was the better listener because she followed the tip, "Avoid information overload."
B) Donna was the better listener because she followed the tip, "Be a selfish listener."
C) Anna was the better listener because she followed the tip, "Listen for major ideas."
D) Anna was the better listener because she followed the tip, "Avoid overreacting emotionally."


C

Communication & Mass Media

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Blake has selected a topic for his next speech and is ready to begin the research process. What immediate action should Blake take next?

A. assess the validity of all potential sources B. prepare a preliminary list of references C. analyze the audience's level of knowledge D. determine which materials to locate first

Communication & Mass Media

Engagement with Internet sites is more meaningfully measured by tracking audience members' __________ than by simply counting page views

Fill in the blank with correct word

Communication & Mass Media

If you're speaking to an audience of service, religious, political, or work group members, you should make specific positive, but honest, references to that group

Indicate whether the statement is true or false

Communication & Mass Media

Speeches that focus on changing or reinforcing _________ emphasize how and why something is better than something else

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media