Lauren has been a firefighter in California for 13 years. She recently was the first responder to a fatal car accident in which her close friend was a victim. Since then, she has been feeling like no matter what she does, she can’t make a difference in the community and has felt detached from her coworkers. Lauren is experiencing _____.

a. emotion labor
b. work–life conflict
c. burnout
d. work overload


Answer: c

Communication & Mass Media

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Fill in the blanks with correct word

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