2. Good customer service flows from the managers (top) to the workers (down), who then bring that service to their customers (inside–outside)
Indicate whether the statement is true or false.
True
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The mentor of a class researched the number of hours spent on study in a week by each student of the class in order to analyze the correlation between the study hours and the marks obtained by each student. The data on the hours spent per week by 25 students are listed below. 13 14 16 15 12 12 19 21 22 19 13 16 18 25 21 17 18 23 16 12 24 20 14 22 15 a. What is the least amount of time a student spent per week on studying in this sample? The highest?b. Use a class width of 2 hours to prepare a frequency distribution, a relative frequency distribution, and a percent frequency distribution for the data.c. Prepare a histogram and comment on the shape of the distribution.
What will be an ideal response?
One of the reasons performance management is difficult to execute well throughout an entire organization is that it demands daily, not annual, attention from every manager.
Answer the following statement true (T) or false (F)
What happens when multiple national cultures are involved when OD programs are to be implemented?
What will be an ideal response?
Whether managers are trying to increase productivity or decrease turnover rates, it is good to get a sense of how employees feel they are being treated.
Answer the following statement true (T) or false (F)