McAfee allows users of its VirusScan virus-detection software to automatically update the latest security patches online. This is an example of ________ to attract customers who value this automatic update
A) competitive advantage
B) core competency
C) product or service differentiation
D) agility
C
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Viruses rarely attach themselves to executable files
Indicate whether the statement is true or false
Which is true about level one analysts?
A. If they cannot resolve an incident, they typically transfer ownership to the appropriate level two group along with all the available information. B. They should have excellent customer service skills, but they do not need good analytical and technical skills. C. They typically solve complex incidents and handle service requests that require a high level of skill or authority. D. People who enjoy problem solving and helping other solve problems will find this role rewarding and challenging.
According to Porter's five forces model, which of the following firms would be least affected by the threat of substitutes?
A. a food vendor at a county fair B. a convenience store that sells retail products C. a firm that sells the only drug for a disease D. a corner latte shop in Atlanta E. a used car dealership in New York
The ________ minimizes the maximum regret
A) maximax regret criterion B) minimax regret criterion C) minimin regret criterion D) maximin regret criterion