With what agencies and professionals did Albert need to build professional relationships and interactions?

Question

Albert Mendoza was a baccalaureate social work intern at Crime Victims Center, an agency serving crime victims. His client, Carlos Hernandez, was a Mexican immigrant who sought both financial assistance for medical care and counseling for his family after they were assaulted in their home. Carlos was unable to communicate in English, and Albert had difficulty with his limited Spanish language proficiency. Albert began to suspect that Carlos was in the country illegally. He worried that he didn’t know the law about services available to illegal immigrants, specifically the Crime Victim’s Compensation funds. The agency did not have another Spanish-speaking worker, and Albert, a new social work intern, had primary responsibility for the case.

Answer 1

Albert must relate to persons at the agency, the university, and other agencies connected to the client’s needs, such as the hospital and the Crime Victims’ Compensation office. At the agency? Albert must relate to his field instructor, the receptionist, the other workers, and his clients. At the university? Albert must relate to his seminar faculty and field liaison, his integrative seminar classmates, and, with regard to the placement process, to the director of field education. Outside the agency? Albert must relate to the hospital, possibly to the police department, and to the Crime Victims’ Compensation office and may have to relate to other agencies to whom he refers clients for assistance.