List and briefly explain the five formal steps for discussing problems in small groups
What will be an ideal response?
(1 ) Define the problem, including the symptoms, size and goal of desired outcome. (2 ) Analyze the problem, including the causes, current efforts to solve the problem and criteria for an acceptable
solution (directions on how/when to attack the problem and boundaries that cannot be harmed when
solving the problem). (3 ) Suggest possible solutions. (4 ) Select the best solution. (5 ) Implement the best
solution.
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Which of the following is true of Berlo’s model of communication?
A. Berlo was interested in using communication to create relationships. B. Berlo emphasized that communication is a linear process. C. Berlo drew from engineering to conceptualize communication. D. It is the only model of communication.
According to Chapter One, all of the following are attributes needed to communicate successfully with people from different cultures except
a. motivation b. tolerance for ambiguity c. friendliness d. open-mindedness e. knowledge and skill
The fears and worries people have about communicating with others are known as
A) communication apprehension. B) stage fright. C) communiphobia. D) rhetorical anxiety. E) avoidance syndrome.
The speaking outline is a more complete version of the preparation outline.
Answer the following statement true (T) or false (F)