A very skilled baccalaureate-prepared clinical nurse was asked to assume a case manager role. Which of the following will be most difficult for the nurse new to this role?
a. Having the ability to be a leader and work autonomously
b. Obtaining knowledge of community resources
c. Gaining knowledge of reimbursement structures and financial strategies
d. Getting practice at evaluating patient outcomes
ANS: C
Skills to ensure success in the role of case manager include sound knowledge of reimbursement structures, knowledge of available resources within the community, ability to evaluate patient outcomes, and an understanding of financial strategies. Such a nurse would have to be flexible, be creative, communicate well, and be able to work autonomously. Although the text does not discuss this, the typical baccalaureate program does not include courses in reimbursement and financial implications of clinical decisions.
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