Which one of the following is true about conflict in organizations?
a. Managers seldom spend time on dealing with conflict.
b. The majority of employees have to deal with conflict to some degree.
c. Most of employees regularly receive conflict management training in organizations.
d. The direct and indirect costs of conflict in organizations is low.
b. The majority of employees have to deal with conflict to some degree.
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A reporter falsely tells a homeowner she is from the county assessor’s office, a government agency. The homeowner admits the reporter into the house. Later discovering the reporter’s true identity, the homeowner sues for intrusion. The homeowner likely will ______.
a. win the intrusion suit; nothing further will happen to the reporter b. win the intrusion suit; the reporter may face criminal charges c. lose the intrusion suit; the reporter may face criminal charges d. lose the intrusion suit; nothing further will happen to the reporter
When should you spend the most time on audience analysis?
a. prior to presenting your speech b. during the presentation of your speech c. after the presentation of your speech d. none of these
Communication apprehension is normal and can be desirable
Indicate whether the statement is true or false
What has long been considered an important part of democratic citizenship?