High levels of uncertainty produce:
A) high rates of reciprocity.
B) low levels of reciprocity.
C) moderate levels of reciprocity.
D) no reciprocity.
Ans: A) high rates of reciprocity.
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An audience perceives an informative speech to be intellectually stimulating when:
a. the information presented is already familiar. b. the information presented focuses only on how the topic relates to associated topics. c. the information presented focuses only on controversial aspects of the topic. d. the information presented adds fresh insights to a familiar topic.
Sabatelli and Shehan use the metaphor of a(n) ________ to describe the social exchange that takes place in relationships.
A. bank B. grandfather clock C. marketplace D. onion
"Communication is a symbolic process whereby reality is produced, maintained, repaired, and transformed" is
A. the biological definition of communication. B. the cultural definition of communication. C. a sophisticated definition of feedback. D. interpersonal communication when it works well.
Which type of interview consists of two parties taking part in orienting, coaching, instructing, and briefing sessions?
A. selection interviews B. information-gathering interviews C. telephone interviews D. information-giving interviews