Which unique characteristic of services is the variability of the inputs and outputs of services, which causes services to tend to be less standardized and less uniform than goods?
A. intangibility
B. inseparability
C. heterogeneity
D. perishability
E. flexibility
Answer: C
You might also like to view...
Which of the following is true, according to Amabile’s three-component model of creativity?
A. Creativity is a personality trait. B. Creativity is based on luck. C. Creativity is based on intelligence. D. Creativity is a process.
Unit variable costs vary with changes in productive output, whereas total variable costs remain constant
Indicate whether the statement is true or false
The Articles of the U.S. Constitution, especially the first ten, establish the basic structure of our government and the respective roles of the state and federal governments
Indicate whether the statement is true or false
At a single point in time, a person's motives are all of equal strength.
Answer the following statement true (T) or false (F)