________ is the knowledge and courtesy of employees and their ability to convey trust and confidence.
A. Assurance
B. Empathy
C. Responsiveness
D. Tangibility
E. Reliability
Answer: A
You might also like to view...
Examining programmer authority tables for information about who has access to Data Definition Language commands will provide evidence about who is responsible for creating subschemas
Indicate whether the statement is true or false
Using the Cash Receipt Table below, show the output if the following SQL command is given:Cash Receipt:RemittanceAdvice#AmountBankAccount#DateCustomerNumberCashierNumberRA-11,666BA-625-JUL-2014C-2E-39RA-210,000BA-726-JUL-2014C-2E-39RA-372,000BA-715-AUG-2014C-1E-39RA-432,600BA-715-AUG-2014C-5E-39RA-51,669BA-625-AUG-2014C-2E-39SELECT SUM (Amount)FROM [cash receipt]Where [Customer Number] ='C-2'
What will be an ideal response?
Given space limitations, it is not feasible to employ more than one scaling method to measure a given construct in social media
Indicate whether the statement is true or false
Peter was just hired as an accounting assistant and wants to make a good impression in his new position. What should he do when listening to his supervisor?
A) Don't ask questions because doing so may make him look ignorant. B) Show his interest by leaning forward and striving for good eye contact. C) Feel free to answer the phone if he receives a call to show how busy he is. D) Rely on his memory for the details rather than take notes to show how sharp he is.