Experience differentiation:
A) isolates the consumer from the delivery of a service.
B) is an extension of product differentiation in the service sector.
C) uses only the consumer's senses of vision and sound.
D) keeps consumers from becoming active participants in the service.
E) attempts to make the service experience different for every single customer.
B
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Collection and analysis of information used to assist managers in making informed decisions is known as_________.
A) social stratification B) market research C) organizational identification D) entrepreneurship
Goff Corporation sells products for $75 each that have variable costs of $50 per unit. Goff's fixed cost is $350,000.Required:Calculate the contribution margin per unit, then use the per unit contribution margin approach to find the break-even point in units and dollars.
What will be an ideal response?
Alice offers to sell her car to Barry for $500, and Barry accepts. Alice's car has a market value of $1,000 but this fact is unknown to Alice. The contract is enforceable
a. True b. False Indicate whether the statement is true or false
Which of the following is the strongest predictor of individual ethical behavior?
a. the employee’s own moral system b. the employee’s own values c. the employer’s profits and losses d. the individual’s perception of peers and superiors in the organization e. social responsibility