The correct sequence of steps for performance improvement is: 1. Discover a problem. 2. Plan a strategy using indicators. 3. Implement a change. 4. Assess the change
A) 1, 2, 3, 4
B) 1, 4, 2, 3
C) 4, 1, 2, 3
D) 1, 2, 4, 3
E) 1, 3, 2, 4
Ans: A
The correct sequence of steps for performance improvement is (1) discover a problem; (2) plan a strategy using indicators; (3) implement a change; and (4) assess the change; if the change is not met, plan a new strategy.
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