A firm subscribing to the shareholder theory of the firm would mainly be concerned with providing value for its:
A. Investors.
B. Community.
C. Customers.
D. Board of Directors.
Answer: A
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Jungmin is rating his employees on a scale of above average, average, and below average. In other words, Jungmin is using a ______ scale.
A. behaviorally anchored B. management by objectives C. narrative D. graphic rating
In which of the following phases are products, services, and systems realized?
A) conceptualization B) planning C) design D) implementation
What learning rate is being demonstrated if the first unit takes 25 hours and the third unit takes 24 hours to complete?
A) Greater than or equal to 97 percent B) Less than 97 percent but greater than or equal to 95 percent C) Less than 95 percent but greater than or equal to 93 percent D) Less than 93 percent
Total quality management techniques range from traditional inspection and statistical quality control to cutting-edge human resource management techniques, such as:
A. market share and profitability. B. imports and exports. C. self-managing teams and empowerment. D. customer service and quality control.