All of the following statements about the methods of regulating insurance are true EXCEPT

A) All states have insurance laws that regulate the operations of insurers.
B) Insurers are totally exempt from regulation by federal agencies and laws.
C) The courts regulate insurance in many ways, including the interpretation of policy clauses and provisions.
D) State insurance commissioners, through administrative rulings, have considerable power over insurers doing business in their states.


Answer: B

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Consider Table 4.1. The nominal tariff rate on imported smartphones equals

a. 11.1 percent. b. 12.5 percent. c. 16.7 percent. d. 50.0 percent.

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In which of the following projective techniques is the respondent presented with a verbal or visual situation and asked to relate the beliefs and attitudes of a third person to the situation?

A) third-person technique B) sentence completion C) story completion D) role playing E) belief and attitude focus

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Which of the following is true of a crisis situation in an organization??

A) ?While responding to a crisis, a common message should be communicated to both internal and external audiences. B) ?An accident crisis includes accidents or harm caused by human error as well as organizational misdeeds. C) ?An organization can respond to a crisis situation by accurately predicting the crisis in advance. D) ?The type of crisis should be identified in order to better develop communication messages.

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Power Corporation sells a line of power tools to home improvement chains, generating a cost of goods sold equal to 70% of net sales. The selected data that follow relate to the period just ended for the company's three largest customers: Weekend Project, Tool Mart, and Fix-It City. Power's management recently attended a seminar and learned that customers with excessive requests and demands can have a significant, negative impact on corporate profitabilityRequired: A. For each of the three chains, compute: 1. Total customer-related costs as a percentage of gross margin.2. The average order size (ignoring sales returns).3. The ratio of regular orders to rush orders.4. The number of sales returns as a percentage of the number of total orders.B. Prepare a brief summary of your findings.

Should Power work with any of the chains in an effort to improve results? Explain.?Weekend ProjectTool MartFix-It CityGross sales volume:???  Dollars$2,000,000$4,900,000$4,600,000  Number of Orders50175125Type of order:???  Regular40135110  Rush104015Sales returns:???  Dollars$100,000$400,000$240,000  Number of returns3208Total customer-related costs$245,100$918,000$457,800 What will be an ideal response?

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