Based on the work done by Waters and Bortre on teen volunteer retention, how should the results of the study influence current organization practices in retaining not just teen volunteers but others in their workforce as well?

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but should pull key points from text: Using the 15 items inclusion-exclusion scale, Waters and Bortree (2010) conducted a series of studies to explain the role of inclusion in retaining teen volunteers. They used the eight subscales of the measure – five system levels of work group, organization, supervisor, higher management and social/informal, and the three dimensions of decision-making process, information networks and level of participation/involvement. Waters and Bortree (2010) demonstrated that trust as a predictor of teen volunteers’ retention was positively associated with their perception of inclusion in work groups and decision-making. The reliability coefficients of seven sub-scales were between .70 and .82, while that of the eighth subscale, the social group, was lower than .70 (Waters & Bortree, 2010). Waters and Bortree (2010) additionally showed that gender was a predictor for retaining teen volunteers. For female volunteers, social group inclusion and participation in informal/social meetings appeared to be the strongest factors contributing to their retention as volunteer, while inclusion in information networks and decision-making appeared to be the strongest factors for male volunteers. Cronbach’s alpha of the eight factors ranged from .73 to .79 (Waters & Bortree, 2011). Acquavita, Pittman, Gibbons, and Castellanos-Brown (2009) demonstrated similar high internal consistency of the inclusion-exclusion scale with a Cronbach’s alpha of .91. The authors examined the relationship among minority status, workplace racial composition, perceived inclusion, organization diversity, and job satisfaction for social work professionals employed in organizations through the use of a national Internet-based survey. The results showed that perceived inclusion was positively associated with job satisfaction (Acquavita, Pittman, Gibbons, & Castellanos-Brown, 2009).

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Lake Country Promotional Services uses a job order system for costing and billing promotional services for dance and ballet performances

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