The main characteristic of a ____ is that customers are satisfied to the point that they use a service repeatedly over a period of time.
A. service relationship
B. professional marketer
C. high-contact service
D. heterogeneous service
E. client-based relationship
Answer: E
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To ensure the audience will interpret the message in the way the writer intended, what type of words should be used?
A) Passive B) Active C) Synonyms D) Concrete E) Abstract
Individuals or organizations who are affected by a project best defines
A) end users. B) project manager. C) customers. D) stakeholders.
Prada has ten million shares outstanding, generates free cash flows of $ 50 million each year and has a cost of capital of 10%. It also has $50 million of cash on hand
Prada wants to decide whether to repurchase stock or invest the cash in a project that generates free cash flows of $5 million each year. Should Prada invest or repurchase the shares? A) indifferent between options B) repurchase C) invest D) cannot say for sure
Information can be defined as:
A) data presented in a meaningful context. B) knowledge derived from data. C) data processed by summing, ordering, averaging, grouping, comparing or other similar operations. D) A and B E) A, B and C