The evaluation of service process differs from the evaluation of input or outcome in that service process will often include the examination of ______

A. client need
B. client recovery
C. standards of service delivered
D. achievement of the long-term goals of the program


Ans: C

Social Work & Human Services

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Fromm proposed that mental sickness of individuals is brought about by:

a. a sick society
b. social demands on an individual that are contrary to creativity and selfdefinition of identity
c. extra-biological needs
d. both a and b

Social Work & Human Services

When Kennedy took office in 1960, he did so with no real mandate. It is also evident that he had great powers of persuasion and was able to use this in place of a mandate to push through many pieces of legislation early in his term

Indicate whether the statement is true or false

Social Work & Human Services

Published outcome studies appear in two forms - efficacy studies and:

a. efficacy plus studies b. efficiency studies c. confirmatory studies d. statistical studies

Social Work & Human Services

If sufficient resources and a trained staff are available, which survey design is almost always preferable?

a. Mailed surveys b. Group surveys c. Phone surveys d. In-person interviews e. Electronic surveys

Social Work & Human Services