Effective verbal communication begins with:

a. facing the patient directly, maintaining eye contact, and giving specific directions.
b. speaking lower than the patient's educational level to ensure that directions are understood.
c. giving instructions quickly to minimize the length of time the patient must bite down.
d. repeating requests several times to greater facilitate comprehension.


a. Effective use of words in verbal communication begins with facing the patient directly and maintaining eye contact.

Health Professions

You might also like to view...

You have been called to a local emergency department to transfer a 67-year-old male to another facility. At the hospital, the emergency physician informs you that the patient and his family have requested the transfer because his doctor is affiliated with the other hospital. At bedside, you see that the patient is receiving an antibiotic through an IV. Though your state does allow EMTs to perform

non-emergent transports of patients receiving normal saline through an IV, it does not allow transport of patients receiving IV medications. When informed of this, the physician states that the antibiotic will be done in 10 minutes and that he will give written permission to start the transport while the medication is infusing. Which one of the following EMT actions would be most appropriate at this time? A) Transfer the patient once all of the medication is infused. B) Stop the IV infusion and transport the patient. C) Follow the doctor's order as long as he writes and signs it. D) Recognize a HIPAA violation and refuse the transport.

Health Professions

A 66-year-old male is complaining of chest pain. The EMT is considering assisting with the patient's prescribed nitroglycerin. Which one of the following patient statements is most relevant to the EMT at this time?

A) "I forgot to take my high blood pressure medication this morning." B) "I accidentally took five baby aspirins when the chest pain first started." C) "I took a nitroglycerin yesterday for the pain and it didn't do anything." D) "My urologist just started treating me for problems I am having with sex."

Health Professions

____________________ (HITECH) which is a part of the ARRA encourages the "Meaningful Use of Electronic Medical Records," with 19 billion dollars in incentives through Medicare and Medicaid for doctors and hospitals to adopt them

Fill in the blank(s) with correct word

Health Professions

Information in children's health records is useful for:

A. identifying possible health problems B. evaluating the success of medical treatments C. following a child's progress D. all answers are correct

Health Professions