A wife received news that her husband died of heart failure and called her family to come to the hospital. She angrily tells the nurse who cared for him, "He would still be alive if you had given him your undivided attention."
Select the nurse's best response. a. "I understand you are feeling upset. I will stay with you until your family comes.".
b. "Your husband's heart was so severely damaged that it could no longer pump.".
c. "I will call my supervisor to discuss this matter with you.".
d. Hold the spouse's hand in silence until the family arrives.
A
When bereaved family behaves in a disturbed manner, the nurse should show patience and tact while offering sympathy and warmth. The distracters are defensive, evasive, or placating.
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