Which term refers to a situation that threatens a company and its stakeholders, seriously impacts performance, and generates negative outcomes?
a. organizational crisis
b. product crisis
c. disaster
d. problem
a. organizational crisis
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The thesis statement of a speech
A) summarizes the essential message of the speech. B) describes the topic in general terms. C) indicates what listeners should learn or do. D) acts as a transition into the main points.
The notion that the mere practice of observing people's behavior tends to alter their behavior is a phenomenon known as _______
A) human nature B) The Hawthorne Effect C) participant observation D) researcher bias
The term cultural intelligence refers to an individual's ability to understand the behaviors of other people in regard to which factor(s)?
a. those that are specific to an individual b. those that are universally human c. behaviors that are rooted in culture d. all of the above
“No” is so clear and short that it is one of the few words that is never misinterpreted in any intercultural exchange
Indicate whether the statement is true or false