A principal source for many of the emerging stars of movies in the 1980s was
a. stage
b. foreign movies
c. university
d. television
d,
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Which process helps determine the people to whom the PR campaign will be aimed?
a. Identification of the key public b. Motivation of actions by the key public c. Distribution of materials to the audience d. Analysis of the target audience
In the __________ speech the main purpose is to entertain, however, they are also serious in their force or demand on audiences
a. introduction b. welcome c. persuasive d. after-dinner
Listeners tend to remember only about ________ of what we hear, but we often remember as much as ________ if we see the information as well as hear it
A) 10%; 65% B) 5%; 30% C) 25%; 50% D) 50%; 85% E) None of the above; we remember just as much when we hear information as when we see it, too.
It is okay to put someone on hold for up to 2 minutes as long as you first ask him or her if it is okay to put him or her on hold
Indicate whether the statement is true or false.