At Pleasant Pools Inc., there is a total focus on providing care and satisfaction to each customer. In the Prominent Clients division, each manager is assigned 3 employees to supervise, whereas in the Component Assembly division, each manager supervises about 15 employees. The Prominent Clients division managers can be described as having ________ as opposed to ________ for the Component Assembly division managers.

A. flat formalization; tall formalization
B. tall formalization; flat formalization
C. a wide span of control; a narrow span of control
D. narrow centralization; tall centralization
E. a narrow span of control; a wide span of control


Answer: E

Business

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