Behaviors that monitor, maintain, or control the speaking of another person are
A) adaptors.
B) illustrators.
C) regulators.
D) emblems.
Answer: C
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If someone sees you, then quickly looks away and pretends not to notice what you are doing, this is a form of civil inattention, which probably means
A) they did not notice what you were doing. B) they are angry at you. C) they consider your actions to be socially inappropriate. D) they are trying to embarrass you. E) they are daydreaming.
Which of the following might improve a manager's communication skills and performance?
A. Empowering individuals B. Valuing the customer C. Listening actively D. All of the above
Gender
A) periodic work out of the principal office one or more days per week, either at home or a client's site B) technologies that are used to establish communication over a distance C) "this for that" D) biological classification of individuals as male or female E) off-color jokes, suggestive pictures, offensive language F) any form of substitution of information technologies for work-related travel G) umbrella term used for individuals with nontraditional identities H) one's psychological or deeply felt sense of which may be different from one's sex I) culturally defined set of behavioral, cultural, psychological, or social traits associated with one's sex J) attempt to modify biological or physical characteristics to more consistent with one's identity
Be sure the short sentences in your paragraphs carry:
a. the weight b. the story c. the drama d. action verbs e. details