Which of the following represents how technology is being used in the global marketing environment?
A. companies advertising in both domestic and international publications
B. corporations that directly invest in foreign countries by opening satellite facilities overseas
C. countries joining free trade agreements to facilitate the import and export of products
D. companies outsourcing various functions such as customer service call centers to other countries
E. the use of translation programs, which allows customers to view websites in their own language
Answer: E
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"Arbitration" is an industry term for
A) negotiations on the sale price of a car. B) calculating finance charges on an auto lease. C) calculating cost reductions on an auto lease. D) settling disputes through the decision of an impartial third party.
Answer the following statement(s) true (T) or false (F)
1. The skill objectives of training focus on developing attitudes, concepts, and an understanding of the organization. 2. Vestibule training utilizes simulations or a mock-up of the actual work area. 3. The term training is generally associated with any employee, nonmanagerial and managerial alike. 4. In a managerial understudy training program, the supervisor teaches job knowledge and skills to a subordinate through instructions, directions, correcting, and evaluating. 5. The oldest, easiest to use, and most accurate performance appraisal system is the graphic rating scale.
The first unit produced in a process takes 600 hours. As the number of units produced doubles, production time decreases by 32%. Using the arithmetic approach, calculate the production time for the 128th unit.
a. 84 hours b. 40 hours c. 105 hours d. 47 hours
Rework leads to additional inspection costs, yield losses, and the loss of goodwill on the part of customers. This is an example of ______.
a. mura b. muda c. heijunka d. poke yoke