"Well, no wonder our customers are leaving us!" said George Levy, CEO of Baldwin Sports. "For the past year, our control system has measured and reported the days between order receipt and order shipped, rather than the days between order receipt and date requested by our customers. What we are measuring may make us look and feel good, but we are measuring the wrong thing!" Baldwin Sports is committing the "deadly sin" of performance measurement known as
A. inanity.
B. vanity.
C. provincialism.
D. narcissism.
E. pettiness.
Answer: B
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To compute the break-even point in units, which of the following formulas is used?
a. FC/CM per unit b. FC/CM ratio c. CM/CM ratio d. (FC+VC)/CM ratio
What is a deficient appraisal? . A contaminated appraisal?
What will be an ideal response?
Someone who makes moral and ethical decisions based on his own beliefs is applying which
moral theory? A) Utilitarianism B) Ethical relativism C) Ethical fundamentalism D) Kantian ethics E) Rawls's distributive justice theory
Trident's regular toothpaste is highly popular but is unlikely to experience much more market growth. As a result, Trident is examining other forms of toothpaste with high potential for growth. However, because its regular toothpaste remains so profitable, it can use these profits to invest in newer toothpastes. Trident's regular toothpaste is an example of a
A. cash cow. B. star. C. dog. D. question mark. E. strategic window.