Defusing a situation with a customer by acknowledgment can be used in every unhappy situation with any customer.
Answer the following statement true (T) or false (F)
False
Although defusing by acknowledgement can help diffuse some tense situations, it tends to become patronizing and insincere when someone is really angry.
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The Common Agricultural Policy (CAP) determines the level of subsidies granted to farmers in Latin America
Indicate whether the statement is true or false
The ________ section of the marketing research report contains a description of the theoretical foundations that guided the research, any analytical models formulated, research questions, hypotheses, and the factors that influenced the research
design. A) approach to the problem B) problem definition C) research design D) both A and B
Martha contacts a bakery to get a cake for her son's birthday party. She tells the baker that she will pay him $150 for the cake if he delivers the cake on Friday evening. If the baker does not deliver the cake on Friday evening, which of the following is accurate?
A. Martha can sue the baker but cannot recover damages. B. Martha can sue the baker and recover $150 in damages. C. Martha cannot sue the baker. D. The baker must pay Martha $150 plus the cost of a replacement cake, as he entered into a verbal contract with her and did not perform his legal obligation.
The Masterson family is setting up a vacation fund, and they plan on depositing $2600 per quarter in an investment that will pay 12% annual interest. What amount will they have available for their vacation at the end of 2 years? (PV of $1, FV of $1, PVA of
$1, and FVA of $1) (Use appropriate factor(s) from the tables provided.) A. $23,296.00 B. $23,119.98 C. $20,800.00 D. $21,424.00 E. $22,066.72