Ryan is a proud member of PETA (People for the Ethical Treatment of Animals) and is strongly supporting a law to increase penalties for animal cruelty charges. This is a good example of which function of attitudes?
a. utilitarian
b. ego-expressive
c. knowledge
d. value expressive
d. value expressive
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In crisis communication, is it safe to say that because nothing has gone wrong, then nothing will go wrong?
A) No, because there is noise in every system and every design. B) Yes, because the past is the best predictor of the future. C) It depends on the system and the design itself. D) Probably, so based on management decision-making. E) It is impossible to tell.
When we are listening to someone speak, we are not passive; rather, we nod our heads, purse our lips, lean forward, and so on. All these nonverbal behaviors are used to __________.
A. repeat verbal messages B. accent verbal messages C. control the flow of verbal messages D. help the speaker adapt to the interaction
Attaching meaning to or interpreting another person's message is called
A) encoding. B) symbolizing. C) decoding. D) all of the above
Which of the following is an instance of informative speaking?
A. a doctor explaining how antioxidants affect the body B. a scientist arguing that antioxidants have minimal health benefits C. a vitamin distributor urging listeners to buy antioxidants D. All of these answers are correct. E. Both a doctor explaining how antioxidants affect the body and a scientist arguing that antioxidants have minimal health benefits.