A new product is advertised on the "infomercials" as being "the best cleaner money can buy" and "if not completely satisfied, return the product for a full refund, including shipping
" The strategy of using a strong guarantee in this instance is sound because ________.
A) it is an example of a misleading or false advertising and is illegal
B) the product is so superior to competition that there will be no claims for refunds
C) it is just "advertising fluff" and the manufacturer has no intentions of refunding money
D) for a product that is not too well known, it is "good advertising" because the claims will be a small percentage of sales
E) for a product that is not too well known it reduces the buyer's risk in purchasing
E
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For most companies, which of the following is the least critical application for disaster recovery purposes?
a. month-end adjustments b. accounts receivable c. accounts payable d. order entry/billing
The Cpk index measures the difference between the desired and actual dimensions of goods or services produced
Indicate whether the statement is true or false
________ provide vital resources and inputs to core processes
Fill in the blanks with correct word
Bean House Coffees and Java Distributors, Inc, have a long-standing business relationship that they would like to continue. For this reason, they may prefer to set¬tle any dispute between them through mediation because
a. the case will be heard by a mini-jury. b. the dispute will eventually go to trial. c. the process is not adversarial. d. the resolution of the dispute will be decided an expert.