________ are those that "attempt to gain relational rewards by explaining or justifying the actor's position and attitude."

Fill in the blank with correct word


Prosocial tactics

Communication & Mass Media

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Most students in introductory speech classes experience some nervousness at the prospect of making presentations

Indicate whether the statement is true or false

Communication & Mass Media

Which of these speakers is showing empathy with the listeners?

A. Jeremy used colorful charts so the audience could easily understand the complex data. B. Emily told the audience she knew exactly how they felt because she had also been the victim of a drunk driver. C. William explained to the board that he was an expert in the field and had seen this issue in other communities. D. Carlotta made eye contact with her audience before beginning her speech.

Communication & Mass Media

The concept of having shared understanding in public speaking is most closely related to which dimension of source credibility?

A. competence B. common ground C. trustworthiness D. dynamism

Communication & Mass Media

Francis gets upset whenever she gets angry with her son. Which of the following best describes this?

A. secondary emotions B. meta-emotions C. emotional duality D. guilt by association

Communication & Mass Media