When Diana caught a mouse in a trap, she called her neighbor to come throw it away. She told him she was a real wimp when it came to mice and just couldn’t bring herself to touch dead animals. What strategy was Diana using to get her neighbor to come to her aid?
A) self-monitoring
B) self-deprecating
C) negative face
D) influencing
Answer: B
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A(n) _________ is a learned system of knowledge, behavior, attitudes, beliefs, values, and norms shared by a group of people
Fill in the blank(s) with the appropriate word(s).
The major conclusion from the Asch studies was:
a. Groups have a significant influence over individual members b. Individuals of high status tend to speak more in group meetings c. A strong minority has the power to overturn a weak majority opinion d. Arbitrarily defined roles have a significant impact on behavioral outcome
Which of the following is a disadvantage to videoconferencing?
A) It enables people in different locations to interact at one given time. B) It only allows people at different locations to hear one another. C) It prevents the interpretation of nonverbal behaviors. D) It is more vulnerable to extremely frustrating equipment failures. E) It is rarely useful for business meetings.
Participants appreciate a leader's ability to set communication ground rules and norms and respond promptly to violations.
Answer the following statement true (T) or false (F)