A competitive advantage based on inimitability can be sustained for at least some time, if it has the following characteristics:
A. physical uniqueness, path dependency, causal ambiguity, and social complexity.
B. psychographic uniqueness, path dependency, causal ambiguity, and substitutability.
C. rarity, path dependency, causal ambiguity, and social substitutability.
D. geographic uniqueness, cause dependency, social ambiguity, and path complexity.
Answer: A
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Identify the true statement about customer relationship management.
A. It decreases return on investment (ROI) because marketing fails to target specific customer needs. B. It enhances customer loyalty due to pricing and product service offerings that meet current customer needs. C. It increases marketing costs because direct mail, follow-up, and other customer recruitment activities are increased. D. It increases the need to obtain new customers through marketing because current customers are not aware of offerings.
___________________________ is a noncash expense related to plant assets
Fill in the blank(s) with correct word
Although the modified internal rate of return (MIRR) method has wide appeal to academics, most business executives prefer to use the net present value (NPV) method to evaluate capital budgeting projects.
Answer the following statement true (T) or false (F)
Safety capacity is defined as capacity used to satisfy demand that is lower than forecasted
Indicate whether the statement is true or false.