_________ ensured all systems are functioning correctly and providing accurate information.

Fill in the blank(s) with the appropriate word(s).


Reliability

Business

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Your good friend Mahmoud is having a very difficult time with his family, and he wants to vent to you. The expectation is that you aren’t engaged in judgment, but you are responding to Mahmoud’s needs. Mahmoud’s circumstance requires ______ listening.

a. discriminative b. empathic c. comprehensive d. appreciative

Business

A company produces 500 microwave ovens per month, each of which includes one electrical circuit. The company currently manufactures the circuits in-house but is considering outsourcing the circuits at a contract cost of $30 each. Currently, the cost of producing circuits in-house includes variable costs of $22 per circuit and fixed costs of $11,000 per month. Assume the company could cut fixed costs in half by outsourcing and that there is no alternative use for the facilities presently being used to make circuits. If the company outsources, operating income will ________.

A) increase by $1500 B) decrease by $1500 C) decrease by $4000 D) stay the same

Business

According to a global survey by Edelman, how many people recommend a trusted business to a friend or colleague?

A. 92% B. 79% C. 59% D. 30%

Business

Emotional intelligence competencies include all of the following EXCEPT ______.

A. ability to think creatively B. ability to control impulses C. ability to handle relationships effectively D. ability to empathize with others

Business