The case manager interviews an older adult client hospitalized after hip replacement surgery. The client requires in-patient rehabilitation prior to being discharged home
The case manager works with the hospital nursing staff, the rehabilitation center, the client's family members, and other care providers to assist with a smooth transition. Which is the primary goal of the care management model described here?
A) To provide greater peace of mind for the client and his or her family members
B) To help manage concerns that are related to the client's medical care and treatment regimen only
C) To track a client's progress to ensure that appropriate care is provided until the time of discharge
D) To provide a continuum of clinical services in order to help contain costs and improve client outcomes
Answer: D
Case managers coordinate client care to help ensure that a continuum of clinical services is provided. The goal of case management is to improve client outcomes and to help contain costs. Toward this end, case managers not only with help to coordinate care and treatment during hospitalization, but also assist with planning for care following discharge. Their focus includes not only medical care, but issues related to health promotion and disease prevention, the cost of health care received, and planning for the efficient use of resources. Although the involvement of case managers in care typically provides greater peace of mind for clients and family members, this is not the primary goal of this service.
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