If 95 percent of an organization’s guests do not fill out comment cards, the organization can assume that these guests had what reaction to the service?
a. happy
b. unhappy
c. indifferent
d. can’t assume anything
d. can’t assume anything
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Which one of the following is not an appropriate way to show that your final report shows that you used evidence-based practices during your evaluation project?
a. Describe the methods you used to determine dimensions and importance weighting. b. Present the names of interviewees to clearly indicate the sources of the evidence. c. Present a copy of data collection instruments. d. Present the rubrics used to determine the quality of individual dimensions.
How are acquisitions good for society?
A) Acquisitions eliminate barriers to entry. B) Acquisitions require little government oversight. C) An acquiring company may improve the efficiency of an acquired company. D) An industry may become less competitive after an acquisition. E) The acquisition may result in higher costs, leading to higher prices for consumers.
An openness to diversity along with an ability to pull ideas together across boundaries created by that diversity are the foundation of a __________________.
Fill in the blank(s) with the appropriate word(s).
The “you” attitude ______.
A. adapts the message to the reader B. influences the format of the message C. subordinates negative information D. all of these