World Skies' Flight 167 takes off at 50 percent capacity. The unoccupied seats cannot be stored for later sale or use. This is an example of which service characteristic?
A) tangibility
B) intangibility
C) perishability
D) variability
E) inseparability
C
You might also like to view...
The simplest type of measuring system is the:
a. interval scale. b. ratio scale. c. nominal scale. d. ordinal scale.
The Supreme Court decision in New York Times Co v. Sullivan made it more difficult for a public official to sue for defamation for published statements made about his or her public life
Indicate whether the statement is true or false
By design, half of all stocks betas are positive betas and half are negative
Indicate whether the statement is true or false.
When operating in the international arena, American businesses must take into account:
a. U.S. federal laws b. the laws of all countries in which they have operations c. international treaties and trade agreements that may apply d. the rules of the World Trade Organization e. all of the other choices